# App Usability Test Report — FLASH SALE — App usability test report outline
Client: FlashBuyer

Speed-close flash SKU £15. Buyer pays PayPal note=flash-apptest then gets custom refresh.

## Scores (sample pass)
- First-screen clarity: **3/5** — value prop below the fold
- Main-task ease: **4/5** — core timer easy once found
- Trust / polish: **3/5** — empty states feel unfinished
- Recommend / pay intent: **3/5** — would trial; pay needs proof

## Critical friction
1. Onboarding skips explaining the one outcome of week one
2. Settings buried behind an unlabeled icon

## Bugs (sample)
1. Steps: open app offline → Expected: cached last session → Actual: white screen

## One retention fix
Put the primary action and the outcome sentence on screen 1 — above the fold.

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Cartproof · filled usability report